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The application of technology to dispute resolution has grown exponentially in the shadow of the pandemic, particularly in the use of remote video conferencing. The use of online dispute resolution platforms and artificial intelligence continue this trend. The disruptive nature of technology provides new opportunities for increasing access to justice while also raising new ethical issues for our processes. We will examine this in light of expanding choices and risks when technology is integrated into dispute handling. Ethical principles and standards for applying technology to dispute resolution will be explored and we will discuss ways to operationalize them in our practices.
Dr. Leah Wing is Director of the National Center for Technology and Dispute Resolution (NCTDR) and Senior Lecturer II, Legal Studies Program, Department of Political Science, University of Massachusetts Amherst, USA. Co-founder and board member of the International Council for Online Dispute Resolution (ICODR), Leah co-led the development of the NCTDR-ICODR ODR Standards. Leah served as a researcher on early experiments in online dispute resolution and her present research projects focus on ODR ethics and AI and technology and disaster response. She serves on the editorial boards of the International Journal of Online Dispute Resolution and Conflict Resolution Quarterly. As a trainer and consultant, Leah has worked with hundreds of agencies and organizations both in the U.S. and internationally.
IMPORTANT NOTE:
The Roundtable Breakfasts are virtual meetings on Zoom. The link will change each month and will be distributed to all registrants the day before and the morning of the event. All listed times for ACR-GNY events are for Eastern Time.
8:00 am – 8:30 am | Join call to network with attendees
8:30 am – 10:00 am | Presentation and Discussion
The Roundtable Breakfasts are organized by ACR-GNY and the CUNY Dispute Resolution Center at John Jay College. They take place the first Thursday of the month and are ongoing since 2001.
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