
An arbitral institution invites an arbitrator to serve in a commercial case. The demand says that Claimant can’t locate a signed contract, but that its customers usually enter into a standard form contract with them, with the same general terms, including an arbitration clause. A sample of such a clause is attached as an exhibit to the demand.
Should the arbitrator accept the case, when the Claimant has not pled a signed contract, let alone a signed arbitration agreement, and has only pled as indicated above?
What are your thoughts?